Frequently Asked Questions
Everything you need to know about our premium, ethically sourced spices.
Where are your spices sourced from?
We source our spices directly from family-owned farms in Afghanistan and across Central Asia, ensuring fair trade practices and the highest quality harvests.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually arriving within 10-14 business days.
Are your spices organic and non-GMO?
Yes, all Heray Spice products are grown using traditional, chemical-free farming methods and are strictly non-GMO to preserve natural flavor profiles.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team for a full refund or exchange.
How should I store my spices for maximum freshness?
To maintain potency, store your spices in a cool, dark place away from direct sunlight and heat. Ensure the lids are tightly sealed after every use.
Do you offer wholesale pricing for restaurants?
Yes, we provide bulk containers and wholesale rates for culinary professionals and retailers. Please visit our Wholesale page to submit an inquiry.